Customer Care Coordinator: Drive Safer, Warmer Homes

Sovereign Network Group is seeking a Customer Care Coordinator to join the Retrofit Delivery team, delivering a great customer experience across retrofit works and low-carbon technologies.

As the first point of contact, you will triage calls and emails, arrange appointments, coordinate contractor visits, and work with technical teams to resolve issues.

This role offers strong benefits and the chance to contribute to warmer, safer, energy-efficient homes.