Customer Care Analyst: Multi-Channel Support & Booking

Posted 6 days 11 hours ago by Peoplebank

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Peoplebank is looking for a Customer Care Analyst to join an alliance with Clancy, Kier, and Anglian Water. You will play a vital role in ensuring exceptional customer service, managing appointment bookings, and resolving enquiries. Your contributions will enhance service delivery and drive engagement across platforms.

This position requires strong customer service skills, excellent communication abilities, and proficiency with IT systems. A competitive salary along with perks like discounts and a cycle to work scheme is offered.