Customer Care Advisor: 37h Week, 365 Day Support

Severn Trent Water is seeking Customer Advisors to join the Coventry Operations Team. You'll handle customer calls, resolve queries, and guide customers with empathy across 365 days a year.

A comprehensive training programme will develop your problem solving and communication skills, helping you support customers effectively in their homes and communities. Working 37 hours per week (06:30-22:00) with shifts across weekends, you'll build rapport, coordinate with internal teams, and contribute to