Customer Assistant - Food - Cowes Simply Food

Work Pattern

• Monday: 18:00 - 22:00
• Saturday: 06:00 - 14:45

Overview

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down to earth colleagues who thrive under pressure, deliver five star service at pace, and embrace the transformation we're driving.

Responsibilities

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on.

You will be a resilient and committed brand ambassador, confidently recommending and selling our newest food products to customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

In a high pressure environment, you will stay sharp, fast, and focused when the store is at its busiest, going above and beyond to serve, sell, fill, and help drive growth in sales.

You will be digitally confident, utilising our digital tools, such as the Sparks App and in store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You will contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. Since no two shifts look the same, you'll embrace the challenge.

This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there is huge opportunity. Are you ready for it? Take your marks and apply today.