Customer Assistant - Cafe - Parc Llandudno

Work Pattern

Week 1:

• Tuesday 09:30-16:15
• Wednesday 09:30-16:15
• Thursday 12:15-19:00
• Friday 10:45-17:30

Week 2:

• Monday 12:15-19:00
• Thursday 10:45-17:30
• Friday 10:30-17:10
• Saturday 10:15-17:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands on, high pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Key Responsibilities

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five star service.
• Teamwork matters. You'll support colleagues and contribute to a high performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?