Customer Assistant - Cafe - Edinburgh Kinnaird

• Week 1
  • Sunday 11:00 - 15:00
  • Monday 11:00 - 15:00
  • Wednesday 11:00 - 15:00
  • Thursday 11:00 - 15:00
• Week 2
  • Tuesday 11:00 - 15:00
  • Wednesday 11:00 - 15:00
  • Friday 11:00 - 15:00
  • Saturday 11:00 - 15:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands on, high pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five star service.
• Teamwork matters. You'll support colleagues and contribute to a high performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.