Customer Assistant - Cafe - Dunblane Simply Food

Work Pattern

• Week 1
• Sunday: 11-15:45
• Monday: 9:30-17:30
• Thursday: 13:30-17:30

• Week 2
• Monday: 9:30-17:30
• Thursday: 09:00-13:00
• Saturday: 10:00-14:45

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to earth colleagues who thrive under pressure, deliver five star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on.

You will be a resilient and committed brand ambassador, ready to raise the bar by confidently recommending and selling our newest food products to customers. Through remarkable service you'll ensure our customers feel truly valued every time they shop with us.

At M&S, customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill, and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.