Customer Advocacy Lead - AI Data & Storage Solutions

A leading AI data storage company in the United Kingdom is seeking a Customer Advocacy Manager. This role serves as a single point of contact for strategic customers, focusing on support coordination and building strong relationships. Candidates should have over 5 years of experience, excellent communication skills, and proficiency in Microsoft Office. Responsibilities include managing customer expectations, tracking support cases, and generating performance metrics. The ideal candidate must be proactive and able to interpret large data sets effectively.