Customer Advisor - New Business (Incoming Calls Only)

Posted 9 days 1 hour ago by Adore Recruitment

Permanent
Full Time
Other
Essex, Wickford, United Kingdom, SS117
Job Description
Customer Advisor - New Business (Incoming Calls Only)

Wickford / Chelmsford outskirts (Car driver required)

Do you have a sales background but want to move away from outbound calling?

Or are you in a target-driven sales role (e.g. car sales) and looking to transfer your skills into an office-based role?

Or perhaps you've worked in a call centre and want something different - with no shifts or rotas?

If so, this could be the job for you.

INTERVIEWING NOW !

We're recruiting for an expanding company with modern, newly renovated offices located on the outskirts of Wickford and Chelmsford. You'll be part of a busy, supportive team delivering an excellent customer service experience by answering incoming enquiries.

What's on offer:
  • £26,000 salary
  • Average £200-£250 per monthly bonus
  • Average £200 quarterly team bonus
  • Optional overtime only if you want it Saturday mornings and you can work it from home (4hrs from home, paid at 1.5x)
  • Extra day off for your birthday + 28 days holiday
  • Monday-Friday, office based (no shifts or rotas)
  • Free on-site parking
Role responsibilities:
  • Handling incoming enquiries and returning missed calls
  • Advising customers on products and services
  • Processing hire enquiries via phone, online chat, and contact forms
  • Updating the database and creating agreements
  • Checking and confirming all order details (dates, addresses, etc.)
  • Building relationships with new and existing clients
About you:
  • Experience in phone based customer service, sales, call centre, or an admin role with lots of telephone duties.
  • Confident telephone manner
  • Computer literate experience with databases
  • Enjoys a fast-paced, buzzy environment
  • Car driver essential due to rural location

If you want a role where you can use your phone-based skills, earn bonuses just for doing your job, and enjoy a stable Monday-Friday schedule, this is a fantastic opportunity.

Call Claire today on or

Email your CV to: