Customer Advisor - Abbeyhill

Posted 6 hours 45 minutes ago by Henderson Group

Permanent
Part Time
Call Centre / Customer Service Jobs
County Down, Bangor, United Kingdom, BT191
Job Description

Job Posting Closing Date: 11:59pm, Sunday 7th June 2026

Customer Advisor - Up to £13.10 per hour depending on your age & Benefits. Part time position available at 16 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required.

SPAR Abbeyhill - Newtownards Road, Bangor, Down, BT20 4DW

Who are we? Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're an Investors in People accredited, family owned group, and our culture is lived out through our four core values - Ambition, Customer First, Teamwork and Integrity.

A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.

Responsibilities
  • Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
  • Ensure that stock on a daily basis is replenished while complying with the company stock rotation process.
  • Ensure that stock is effectively merchandised to enhance sales.
  • Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
  • Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
  • May be required to cover the Post Office when required as part of this role.
  • Perform any other duties as required for the role.
Skills for Success
  • No previous retail experience required; training will be provided.
  • Looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits

Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company owned stores and many more.

Working hours

Part time position available at 16 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.