Custody Administration Assistant

£25,429.95 rising to £25,927.63 after 1 year of service

Working Hours: 40 hours per week

Location: HMP Forest Bank, Agecroft Road, Salford, M27 8FB

Closing Date: 10/06/2026

Job Category: Custodial Services

UK Government - Justice

Job Title: Custody Administrator Assistant
Location: HMP Forest Bank

Support safe, secure and efficient custodial operations.

We are seeking a reliable and detail focused Custody Administrator Assistant to join the Custody Administration Team at HMP Forest Bank. This role plays a key part in supporting the day to day running of the prison by delivering high quality administrative services to custodial and operational teams.

Working as part of a busy, multi tasked environment, you will help ensure resident records are accurately maintained, securely stored, and managed in line with information governance requirements.

Key responsibilities include:

• Providing general administrative support, including preparation and maintenance of files
• Managing filing systems, archiving, retention and secure destruction of resident records
• Handling telephone, face to face and written enquiries professionally
• Managing incoming post and correspondence with internal and external stakeholders
• Supporting the wider administration team with ad hoc duties as required

About you: You will have strong administrative experience, sound IT skills (particularly Microsoft Word and Excel), and a good eye for detail. Organised and calm under pressure, you'll communicate effectively, handle sensitive information with discretion, and demonstrate a commitment to accuracy, professionalism and personal development.

If you enjoy working as part of a supportive team and want to contribute to the smooth and secure running of a custodial environment, we'd be keen to hear from you.

HMP Forest Bank serves the courts of Greater Manchester and maintains strong community links with a clear focus on resettlement. We provide quality of life services that support people to make positive changes, offering education, training and work ready skills to everyone in custody. Our support continues after release through partnerships that help individuals maintain recovery and lead law abiding lives. The prison includes 16 residential units, plus a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen.

We are an equal opportunities employer. We celebrate diversity and welcome applications from candidates from underrepresented backgrounds. We are a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.