Culture & Team Administrator

• Partner with Heads of Department and the Hotel Manager to manage day-to-day payroll queries and support team administration and training coordination.
• Prepare and issue employment contracts, offer letters and induction documentation, ensuring a seamless and engaging onboarding experience.
• Coordinate pre-employment checks, including references and right-to-work verification.
• Maintain accurate, confidential and up-to-date employee records in line with GDPR and company policy.
• Manage employee records within Planday, including holidays and statutory entitlements.
• Support payroll processes, ensuring accurate and timely submission of time records and employee changes.
• Assist with visa and right-to-work administration, ensuring compliance with relevant legislation.
• Seek guidance where required to ensure employment law compliance and best practice is consistently applied.

Learning & Development Administration

• Coordinate, schedule, and track training programmes aligned with business culture and individual development plans.
• Maintain training records and individual employee training files, ensuring audit readiness.
• Support inductions and contribute to the development of learning materials, reflecting the resort's culture and ethos.
• Monitor completion of mandatory training and provide reporting and insights to management.
• Assist in reviewing and updating employee handbooks, policies and procedures in line with best practice.
• Contribution to succession planning across departments.

Employee Experience & Operational Support

• Manage uniform ordering, distribution, and record-keeping, ensuring alignment with brand standards.
• Take a proactive role in welcoming new team members, helping to deliver engaging onboarding experiences in partnership with Heads of Department.
• Coordinate employee travel arrangements where required.
• Act as a first point of contact for People & Culture queries, offering a professional, approachable and supportive service.
• Support initiatives that promote employee engagement, wellbeing and development across the resort.

About You

• Highly organised with strong administrative skills and attention to detail
• A confident communicator with a warm and approachable manner
• Passionate about people, culture, and employee experience
• Able to manage confidential information with discretion
• Proactive, adaptable and able to prioritise in a busy environment
• Previous experience in HR, People & Culture, or administration is desirable

The nitty-gritty

LOCATION:Tewkesbury Park, Gloucestershire, GL20 7DN

SALARY:£15.00 per hour

HOURS:Minimum 32 hours per week (negotiable) up to 40 hours per week