Cruise Guest Services Lead - Sales & Guest Experience

Posted 5 days 20 hours ago by Norwegian Cruise Line

Permanent
Full Time
Other
Hampshire, Southampton, United Kingdom, SO140
Job Description

Norwegian Cruise Line in Southampton is seeking a Guest Services Coordinator to handle call and email inquiries, maximize booking revenues through upselling, and ensure excellent customer service. Responsibilities include managing bookings and providing detailed information to guests.

The ideal candidate has travel industry experience, strong communication skills, and a customer-focused attitude. This is a full-time position offering opportunities for growth within the company.