Cruise Connect: Flexible Customer Service & Ops Agent

TUI Cruises GmbH is seeking a Cruise Connect Customer Service Agent in Edinburgh. This role involves providing quality service to UK customers and international cruise liner clients across various communication channels. Responsibilities include handling customer complaints, updating route spreadsheets, and supporting operational teams. Ideal candidates will have experience in customer service, clear communication skills, and proficiency in Microsoft Office. Join a dynamic team committed to delivering exceptional experiences.