Cross-Dept Complaints & FOI Coordinator

North Yorkshire County Council is seeking a Complaints Support Officer within the Community Development Directorate at County Hall, Northallerton. The role involves logging and coordinating complaints across Planning, Housing, Economic Development, Regeneration, Tourism and Skills, and Culture, Leisure, Arts, Libraries and Sport.

You will work with Complaints Officers to allocate cases, draft acknowledgements and responses, and ensure timescales are met in line with corporate policy, while