Cross College Assistant / Receptionist

Lakes College is a technical vocational Further Education College delivering education and training to full time and part time learners and apprentices to degree level. We have a vibrant campus in West Cumbria with state of the art vocational workshops and resources, including the National College for Nuclear Northern Hub.

Our mission and purpose are to: Enable people to recognise and develop their potential.

We are a people business and our mission applies as equally to our staff team as to our learners and employers. We are a Good college and have ambition to be Outstanding by together developing our culture, standards and expectations. We encourage innovation, collaboration and reflection to lead to new ideas and methods. We gather, evaluate and use data to drive operational improvement.

About the Role

An exciting opportunity has arisen to develop your career and join our Cross College team! Whether you're looking to take on new challenges, expand your skill set, or advance your career, we have a position that might be the perfect fit for you.

In this role you will provide administrative support including word processing, receiving visitors, answering phones and dealing with queries, photocopying, post and general day to day administration to enable staff to use their time in the most efficient way and promote a favourable image of the College.

You will deal with routine enquiries and supply appropriate information courteously and expeditiously to both internal and external customers. Being flexible to cover during holiday periods or sickness is a necessity.

Applicants must possess a minimum of 5 GCSEs (including Maths & English) or equivalent or be willing to update their skills. A working knowledge of Microsoft Office packages and previous administrative experience is essential. Holding a full driving licence for this role is preferred.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Working Pattern

Monday Friday: 08:00am to 12:30pm or a split week (to be discussed at interview)

Benefits

• Generous annual leave - 29 days plus 8 days bank holiday plus 2 discretionary days (rising to 33 days after 5 years' service) pro rata
• Automatic entry into the Local Government pension Scheme.
• A dedicated and friendly team of professionals who are keen to develop and learn.
• Excellent CPD opportunities to grow and development through mentorship and coaching.
• Free onsite parking.
• Subsidised onsite restaurant.
• A cycle scheme tech scheme and discounted gym membership.
• Fantastic facilities to resource our ability to teach our students.

Application Requirements

• A full employment history from the time you left full time education, with details of any gaps in employment explained.
• Information on all relevant education and qualifications.

Please note, incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.

Qualifications

• 5 GCSEs (including Maths & English or equivalent) essential
• IT Literate of Microsoft Word, Excel, Access and PowerPoint essential
• Qualifications in Business Administration or Secretarial Skills (Level 2 or 3) desirable

Experience

• Recent and relevant industry experience in sector essential
• Working in a Customer Service / Reception Environment.

Personal Attributes

• Dedicated essential
• Demonstrates ability to work under pressure, prioritise and commit to strict deadlines whilst maintaining the quality of output essential

Personal Qualities

• Work collaboratively and for the good of all essential
• Act as a team player essentialGood working knowledge of Microsoft Office including Word, Excel & SharePoint. essential

Executive & Cross College Support

Neil Anderson

Hallwood Road
Workington
Cumbria
CA14 4JN

Lakes College is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

Lakes College is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.