CRM/MBB/26 - Customer Support Advisor

Posted 18 days 23 hours ago by Hallmark Solutions Ltd.

Permanent
Full Time
Customer Service Jobs
Northern Ireland, United Kingdom
Job Description

Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU

Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers at all stages of their sales journey?

The ideal person will have/be:

  • A minimum of 1 years' experience in a customer service sales role is essential.
  • Experience of working in a similar role in the motor trade is desirable but not essential.
  • A strong working knowledge of computerised systems such as customer databases.
  • Experience of CDK would be beneficial.
  • Be a strong team player who is energised by variety and responsibility.
  • Demonstrate a professional and confident approach in dealing with both staff and customers.
  • Excellent communication and presentation skills.
  • Be attentive to detail.
  • A flexible approach to working hours is required.
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Job Description