CRM Strategy Lead: Outlet & Emerging Markets

Ralph Lauren is seeking an experienced CRM Manager to lead the CRM and owned-channel marketing strategy for Outlet and Emerging Markets. This hands-on leadership role focuses on customer engagement, retention, traffic and value through personalised communications and performance-led optimisation.

You will manage a small team, partner across trading, ecommerce, data strategy and external partners, and drive innovation in CRM with a customer-first planning approach.