CRM Journey Architect for Multi-Channel Engagement

An educational assessment organization based in Manchester is seeking a Customer Journey Manager to lead the design and optimization of automated journeys using CRM tools. You will be responsible for connecting marketing, product, sales, and service functions to ensure meaningful customer interactions. Ideal candidates will have significant CRM campaign management experience and strong stakeholder management skills. The role offers hybrid working and a salary between £43,650 and £49,650.