CRM Architecture & AI Transformation Lead

Accenture SongService in Dublin, Ireland, is expanding its CRM practice and seeks a CRM Business Architect to translate growth and customer priorities into practical CRM capabilities, target architectures and transformation roadmaps. This mid senior role combines business architecture, CRM strategy, marketing technology, and enterprise AI to design integrated solutions across CRM, data and AI ecosystems.

You will assess current capabilities, shape current- and future-state architectures, and