CRM & Customer Engagement Operations Lead

Novo Nordisk A/S in the UK is seeking a Customer Engagement Operations & CRM Lead to design the CRM strategy and roadmap, drive Veeva adoption, and align Customer Engagement, Marketing and Technology for one operating model. You will enable faster, clearer, and better-coordinated customer interactions to support people living with chronic diseases.

The role requires strong CRM strategy, stakeholder management, and program leadership across multiple workstreams, with a focus on governance, data