CRM AI Enablement & Strategy Lead

Ingersoll Rand plc is seeking a strategic CRM AI Enablement Manager to lead identification, prioritization, and scaling of AI across CRM processes, customer journeys, and commercial operations. The role bridges Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI to ensure AI investments deliver measurable value and sustainable adoption.

You will drive Copilots, Agentic AI, and intelligent automation within CRM, define requirements with IT and AI teams, and monitor impact to