Credit Controller (German speaking)

Ideas People Trust

We're BDO, an accountancy and business advisory firm providing the advice and solutions entrepreneurial organizations need to navigate today's changing world.

We work with Britain's economic engine-ambitious, entrepreneurially spirited, high-growth businesses-and advise their owners and management teams directly.

We'll broaden your horizons

Our Finance team collaborates with every department at BDO to meet relevant legal requirements and operate effectively in a tightly regulated environment. We innovate by integrating new technology with traditional financial processes to enhance our digital capabilities. As part of this friendly team, you'll enjoy flexible hours, take responsibility for delivering quality work, and have the opportunity to embrace change, new ideas, and impact our future.

We'll help you succeed

Our reputation for quality advice stems from a deep understanding of our clients' businesses, built through close collaboration and long-term relationships.

You should be proactive, capable of managing your own tasks, confident in collaborating, and communicating regularly with senior managers, directors, and partners. You'll be encouraged to identify opportunities to improve our delivery and expand our services.

In this role, you will:

1. Conduct face-to-face meetings with stakeholders regarding their debt portfolios
2. Monitor queries and disputes, ensuring proper escalation
3. Apply the firm's debt provisioning policy consistently
4. Maintain the debtor ledger with minimal adjustments and ensure overpayments or payments on account are properly handled
5. Minimize unallocated cash receipts
6. Enforce credit control procedures
7. Review and analyze aged debt against metrics
8. Proactively chase overdue debts and update management
9. Record client interactions accurately using Workday
10. Prepare regular reports
11. Identify and escalate problem debts
12. Manage legal debt processes when necessary
13. Ensure timely dispatch of bills
14. Coordinate with the accounts receivable team for cash receipt processing
15. Collaborate with other credit controllers and attend meetings
16. Process credit notes correctly and monitor reasons for their issuance
17. Send monthly statements to clients
18. Prepare manual statements when needed
19. Produce backup documentation for clients

Requirements

• Fluency in German; French and Spanish are advantageous
• Experience in professional services
• Workday experience preferred
• Background in finance and/or credit control
• Proficient in Excel
• Supervisory experience
• Excellent communication skills, confident presentation to management
• Strong interpersonal skills for motivation and professionalism
• Dedicated to delivering exceptional client service

We value authenticity, support flexible working, and are committed to your career development through various programs and resources.

We're in it together

Mutual support and respect are core to our culture. We offer mentoring, coaching, and a collaborative environment with state-of-the-art spaces to foster teamwork and continuous learning.

We're looking forward to the future

Our success is driven by our people. We are committed to investing in your growth as we help entrepreneurial businesses succeed and contribute to the UK economy. We adapt and evolve, building on our strengths to shape a future of global reach, integrity, and expertise.