Credit Controller and TNE Partnerships Officer

Are you an experienced finance professional with strong credit control expertise? The University of Wolverhampton is looking for an enthusiastic and detail-focused Credit Controller and TNE Partnerships Officer to join our Finance Department.

This is an exciting opportunity to combine traditional credit control responsibilities with managing financial processes for our transnational education (TNE) and online learning partnerships. Your work will directly contribute to the financial health of the University, ensuring efficient debt recovery and the accurate raising of invoices and partner fee management.

What you'll be doing:

• Managing credit control activity, reducing overall indebtedness through structured processes.
• Preparing and managing outgoing calls to students, companies, and partners to ensure timely payment.
• Building strong working relationships with students, sponsors, and partner organisations to maintain and improve cash flow.
• Maintaining accurate diary notes and following up on promised payments.
• Reviewing and advising on financial arrangements in new partnership agreements.
• Raising and allocating tuition fees and invoices with meticulous attention to detail, ensuring accuracy and compliance with programme agreements.
• Managing reconciliation processes and financial data for TNE and local partners.
• Liaising with funding bodies and educational partners to ensure accuracy and compliance.
• Supporting colleagues with financial data entry during periods of absence or peak activity.

What we're looking for:

• Minimum of 5 GCSEs (or equivalent), including Maths and English.
• Previous credit control experience is essential, with the ability to negotiate positive outcomes.
• Strong communication and interpersonal skills, with confidence when dealing with internal teams and external partners.
• Excellent telephone and negotiation skills, with the ability to control and close calls effectively.
• Experience of sales ledger work, including reconciliations and accurate data entry.
• Highly motivated with professionalism, integrity, and strong attention to detail.
• Competent in Microsoft Office applications, particularly Excel and Word.
• (Desirable) CICM qualification or studying towards it.

We welcome applicants from all backgrounds and are committed to equal opportunities. If you require any adjustments during the application process, please let us know.