Course Administrator

Overview

The purpose of this role is to provide support for ZSL's 'Interventions in Wildlife Health' (IWAH) Course - a professional development course delivered in collaboration with partners from the Wildlife Health Bridge. The IWAH course is a key part of the Training Conservationist strand of the ZSL 200 strategy.

The postholder will work within the Conservation Education team but will collaborate widely with internal and external colleagues to facilitate the smooth delivery of the course.

Please note: the role is a 22.5 hour per week, fixed term contract ending February 2026

Key responsibilities

• Coordinate all aspects of the IWAH course, including admissions, scheduling, materials, logistics, and communications with students, lecturers, and partners.
• Provide on-the-ground support during the course, ensuring smooth delivery, managing resources, and supporting students and faculty.
• Oversee administration, including budgets, invoices, records, evaluations, and alumni engagement.
• Maintain course visibility through website updates, marketing support, and stakeholder collaboration.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time that are in line with the level of the role.

About You

• Previous experience in providing administrative support, managing correspondence and implementing administrative processes
• Previous experience organising events or training courses
• Advanced skills in using MS office packages or equivalent software packages will be acceptable
• Strong organisational skills and an ability to manage multiple tasks concurrently
• Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical)
• This position will be office based in the UK but overseas travel will be required for the duration of one two-three week module held outside of the UK

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.

About Us

We're ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we're working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

What do we offer?

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

• Our vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
• Pension scheme -we offer a generous pension scheme with up to 12% contributory pension
• Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
• Holidays - 25 days annual leave allowance, plus UK bank holidaysWellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
• Life assurance - eligible employees will be enrolled in ZSL's life assurance scheme from their first day
• Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
• Family friendly policies - we offer enhanced maternity, paternity, and adoption packages

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.