Correspondence Drafter

Can you draft high quality, accurate replies to various types of correspondence, working closely with internal and external teams and departments to ensure the issues raised are addressed accurately and sensitively ? If so, we'd love to hear from you !

About the Team

The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations

The Correspondence and Enquiries Unit (CEU) is responsible for handling external correspondence from a wide range of stakeholders including MPs, members of the public, large organisations, or campaign groups. The team provides support and specialist guidance to teams in Treasury, to ensure the department's reputation for timeliness and providing an excellent service is maintained.

About the Job

In this role, you will:

• Draft high quality, accurate replies to various types of correspondence, working closely with policy teams and Other Government departments to ensure the issues raised are addressed accurately and sensitively.
• Ensure that the department's timescales are adhered to during the handling, drafting, and responding of all correspondence and information requests.
• Work as a team to accurately assess all incoming correspondence so that it is allocated to the correct team for a response.
• Engage confidently with senior managers, policy teams, Special Advisors and Private Offices to maintain CEU's wider departmental relationships.
• Develop your own skills to provide flexible cover across CEU as the need arises and be prepared to contribute to high priority tasks when requested by a manager.
• Embrace change and technology, be able to adapt quickly to innovation and automation of processes.

About You

Correspondence and Enquiries Unit is a diverse and inclusive team, and we are keen to encourage applications from candidates with a range of backgrounds, skills, and experiences. It's not essential to have prior experience of working in a correspondence team, but we will be asking candidates to demonstrate an ability to quickly learn new processes, work at pace and balance a number of deadlines under pressure, as well as being proactive with their own development.

Some of the Benefits our people love!

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
• Flexible working patterns (part-time, job-share, condensed hours)
• Generous parental and adoption leave packages
• Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%
• Access to a cycle-to-work salary sacrifice scheme and season ticket advances
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

For more information about the role and how to apply, please follow the apply link.

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .