Corporate Receptionist NEW Rapport Posted today £32,000 per year London Reception/Concierge

Posted 7 hours 3 minutes ago by Chartwells Independent

£32,000 Annual
Permanent
Full Time
Other
London, United Kingdom
Job Description

We are seeking a polished and professional Guest Service Ambassador to join a high end, multi tenanted commercial building in Central London. This front of house role is all about delivering a seamless, five star welcome experience for tenants and visitors in a modern, design led workspace environment.

You will be representing a leading commercial property organisation known for creating sustainable, people focused buildings where service, community, and experience are central to daily operations.

Full time, Permanent
40 hours per week
Monday-Friday (7:00am-7:00pm, rota basis)
Location: Central London
Salary: £31,571

What You'll Be Doing
  • Delivering a warm, professional welcome to all guests and tenants
  • Managing reception duties in line with service standards and procedures
  • Handling enquiries face to face, by phone, and email in a confident and timely manner
  • Supporting smooth day to day operations of the reception and shared areas
  • Providing accurate information about building facilities and services
  • Liaising with building management to elevate and resolve issues when needed
  • Maintaining a calm, organised approach in a busy front of house environment
What We're Looking For
  • Previous customer facing experience (minimum 1 year preferred)
  • Background in hospitality, corporate reception, airlines, or luxury service environments desirable
  • Strong communication and interpersonal skills
  • Highly organised with excellent attention to detail
  • Professional, confident, and approachable manner
  • Ability to multitask and stay composed under pressure
  • A proactive, service driven attitude
What We Offer
  • Discounts on travel, retail, and groceries
  • Pension scheme and life assurance
  • Employee Assistance Programme and digital GP access
  • Learning and development opportunities
  • Recognition and reward programmes
  • Paid volunteering day each year
About Rapport

Rapport Guest Services delivers premium front and back of house experiences for leading organisations across the UK and internationally. As part of Compass Group UK&I, we are committed to service excellence, inclusion, and creating environments where people thrive.

We are a Disability Confident Employer.

Job Reference: rapport/TP/61038/7168/DWFL