Corporate Receptionist

Job Title: Corporate Receptionist

Location: City of London

Salary: £32,500 + bonus + excellent benefits

Overview

Reporting to the Senior Client & Hospitality Services Manager, this Corporate Receptionist role is a pivotal front of house position within a corporate environment. As the first point of contact for visitors and clients-both in person and over the phone-you will play a key role in creating a lasting first impression through exceptional customer service and professionalism. Working as part of a professional team of four, you will support the smooth day to day running of the client floor, always ensuring a seamless and high quality experience.

Key Responsibilities

• Meeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where required
• Delivering excellent customer service when handling telephone enquiries and managing front of house interactions
• Maintaining a clean, organised, and professional environment across reception and client meeting areas
• Managing meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advance
• Coordinating client requests and ensuring all arrangements are delivered to a high standard
• Adhering to security procedures, including issuing, recording, and tracking visitor access passes
• Handling queries or complaints calmly and professionally, escalating where appropriate
• Setting up and supporting conference room technology, including laptops, screens, and projectors
• Preparing and maintaining refreshments across client and collaboration spaces
• Adjusting room layouts in line with client specifications
• Booking taxis and car services for clients
• Providing administrative support to the wider business support team and assisting with ad hoc tasks as required
• Collaborating with the Junior Facilities Manager on office related projects and tasks

Working Hours

This role operates on a flexible shift pattern in line with business needs. Reception coverage is required between 07:30 and 20:30, with current shift patterns including:

• 07:30 - 15:30
• 08:30 - 16:30
• 09:30 - 17:30
• 11:00 - 19:00

About You

• Immaculately presented with a polished, "tip top" approach to service
• Flexible and adaptable, with a willingness to support across a variety of tasks and shift patterns
• Strong communication and interpersonal skills
• Proactive, organised, and able to multitask in a fast paced environment
• Calm and professional under pressure
• Previous experience within a corporate, legal, or professional services environment is advantageous

Additional Information

• You will be part of a professional and supportive team of four
• A uniform will be provided following successful completion of probation
• Competitive salary, bonus scheme, and excellent benefits package

Office Location

Boundary House Cricket Field Road Uxbridge UB8 1QG