Corporate Office Administrator

Site Trust Headquarters, Royal Blackburn Teaching Hospital, Town Blackburn
Salary £25,760 - £27,476 per annum (Yearly)
Closing 06/07/:59

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The Corporate Office Administrator will provide high-quality administrative support to the Corporate Office and Corporate Governance Team, ensuring the delivery of a seamless and efficient administrative service across two closely linked functions.

Based at Trust Headquarters, the post holder will support a wide range of corporate activities, including Executive-level meetings, Board and sub-committee processes, and general administrative operations. The role requires strong organisational skills, attention to detail, and the ability to work effectively in a busy and fast-paced environment.

Main duties of the job

• Supporting the Corporate Office and Corporate Governance Team to deliver an efficient and effective administrative service.
• Preparing and distributing meeting packs for Board, Executive and senior level meetings.
• Providing note taking and administrative support for Executive-level meetings when required.
• Acting as the first point of contact for visitors to Trust Headquarters, ensuring a professional and welcoming front of house service.
• Managing general administrative tasks including correspondence, calendar management, shared inboxes, and document handling.
• Supporting procurement processes, stock management, and general office housekeeping.
• Arranging meetings, travel, accommodation, venues and refreshments.
• Supporting the production of the Trust Annual Report and arrangements for the Annual General Meeting.
• Maintaining website and intranet pages relevant to Trust Headquarters activity.
• Working flexibly across teams and providing cover where required.

Working for our organisation

East Lancashire Hospitals NHS Trust is a large integrated healthcare provider serving a diverse population across East Lancashire. As a University Teaching Trust, we are committed to delivering safe, personal and effective care, underpinned by strong values and a focus on continuous improvement.

We are proud of our supportive and inclusive working environment, where staff are encouraged to develop and grow. Working at Trust Headquarters offers a unique opportunity to gain exposure to the strategic leadership of the organisation, supporting the Executive Team and contributing to the effective running of the Trust.

We place great importance on respect, integrity and teamwork, and we are committed to creating an environment where every member of staff feels valued and able to make a difference.

Detailed job description and main responsibilities

This is a varied and rewarding role within the Corporate Office at Trust Headquarters, supporting both the Corporate Office and Corporate Governance Team. The post holder will be expected to deliver a high standard of administrative support, working both independently and as part of a team, with the ability to prioritise and manage a diverse workload.

The successful candidate will be someone who uses common sense, takes pride in their work, and is willing to learn and develop within a busy and demanding environment. You will be a reliable and hardworking individual, able to use your initiative and respond positively to changing priorities and deadlines.

Given the nature of the role, you will be based within the organisation's head office and will regularly interact with a wide range of people. This includes colleagues at all levels across the Trust - from frontline staff through to Executive Directors and the Chair - as well as external stakeholders such as members of the public, senior NHS colleagues and external partners. The ability to remain professional, approachable, and confident in all interactions is essential.

You will act as a key point of contact for visitors and enquiries, ensuring that all interactions are handled courteously, efficiently and with a high level of professionalism. The role requires strong interpersonal skills, discretion, and the ability to deal sensitively with confidential information at all times, in line with Trust expectations.

You will also be expected to contribute to the continuous improvement of administrative processes, using your initiative to support the effective running of Trust Headquarters. The role offers an excellent opportunity for someone looking for a challenge and to develop their skills within a central corporate function.

Person specification Qualifications

• NVQ Level 3 or equivalent experience

Experience

• Working knowledge of office procedures
• Microsoft Office (Word, Excel, Teams)
• NHS Experience

Knowledge and Skills

• Keyboard / admin accuracy
• Ability to work proactively
• Adaptability to changing deadlines
• Flexible approach

Personal Attributes

• Proven ability to work as part of a team
• Ability to deal with things sensitively/professionally
• Confidentiality
• Ability to manage competing priorities
• Resilience / confidence with senior stakeholders
• Use of initiative / common sense
• Professionalism, such as attitude, conduct etc

Details About Salary & Working Hours

• Please note that the salary advertised is for full-time hours. If this post is less than 37.5 hours per week, the salary will be pro rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.

Disclosure and Barring Scheme (DBS)

• If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding Vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
• The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
• In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1 3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
• The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.
• This cost is not applicable for a Volunteer post.

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a "Zero Tolerance" policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.