Conveyancing Assistant

Posted 5 days 10 hours ago by Trades Workforce Solutions

Permanent
Full Time
Other
Staffordshire, Stoke-on-trent, United Kingdom, ST1 1
Job Description

Conveyancing Assistant

Location: Alsager, Cheshire (office-based)

Salary: £22,000 to £26,000 (depending on experience)

Experience: Law graduate or 2+ years' experience as a Conveyancing Assistant

This is a great opportunity to join our client's growing conveyancing team in Alsager. The role offers hands on exposure to residential property transactions, direct client contact, and the chance to build your skills in a fast paced, supportive environment.

The Opportunity

You will support lawyers on residential conveyancing matters and help clients through the home moving process. This role would suit either a law graduate looking for practical experience, or an experienced Conveyancing Assistant ready to take the next step.

What You'll Be Doing

Client Care and Communication

  • Communicating with clients and potential clients in a positive, professional and friendly manner
  • Handling inbound calls, assisting callers and directing queries to the appropriate team member
  • Ensuring client queries are handled efficiently and information provided is accurate and timely
  • Coordinating a high volume of calls during peak periods and prioritising effectively

Information Management and Confidentiality

  • Taking accurate messages and passing them to the appropriate colleague promptly
  • Passing messages to clients and third parties where appropriate
  • Providing accurate information to clients and third parties
  • Respecting sensitive and confidential information at all times

Administration and Case Management

  • Providing general administrative support to colleagues as needed
  • Preparing correspondence and documents where appropriate
  • Updating the case management system promptly and accurately
  • Keeping client files organised, secure and stored correctly (paper and electronic)
  • Supporting good file security practices, including ensuring files are not left in public view

    • Team Support

    • Building strong working relationships with colleagues
    • Providing cover for colleagues where appropriate
    • Ensuring proper handover of work during periods of leave or absence
    What We're Looking For Essential
    • Law graduate, or at least 2 years' experience as a Conveyancing Assistant
    • Strong organisation and time management skills
    • Excellent attention to detail and accuracy
    • Clear written and verbal communication skills
    • Confident IT skills
    • Proactive approach and willingness to learn
    • Strong client care skills and a professional manner
    • Ability to work calmly under pressure in a busy environment
    • Respect for confidentiality and sensitive information
    Desirable
    • Genuine interest in residential property law
    • Experience using case management systems
    What's On Offer
    • Enhanced annual leave
    • Company pension scheme
    • Cash healthcare scheme
    • Staff incentive scheme
    Location & Working Arrangements
    • Alsager, Cheshire (office based)
    • Full-time, permanent
    • Office-based role