Continuing Healthcare Lead Nurse Complex Care

Responsibilities

• The post holder is responsible for the implementation and monitoring of Continuing NHS Health Care funding (CHC) in Care Homes/domiciliary setting and NHS Funded Registered Nursing Care (FNC) in Care Homes (Nursing) in accordance with National Guidance.
• The post holder will co coordinate, scrutinise CHC applications and participate in CHC and FNC reviews and attend and participate in Multi Disciplinary Team (MDT) meetings within the area/department where required.
• The post holder will manage the local resolution process within the area/Department i.e. meet and liaise with families to discuss panel outcomes when individuals challenge eligibility decisions.
• The post holder will be responsible for the local resolution process within the area/department for Inter Agency Disputes i.e. meeting and liaising with the appropriate Team Manager from the Local Authority where there is a dispute regarding eligibility for CHC funding.
• The post holder will work in collaboration with the statutory agencies where safeguarding issues have been identified and will attend POVA/Strategy Meetings.
• The role will involve working collaboratively with the Discharge Liaison Nursing Teams / Community Hospitals / District Nurses to ensure patients are discharged / transferred in a safe and timely manner.

Main Duties

• To be responsible for the East Areas Complex Care Cohort of Individuals in both Domiciliary and Care Home settings with Complex Physical needs and disabilities.
• Work across professional and organisational boundaries in particular with Independent Care Homes, Social Services staff and other Health Boards and Primary Care Trusts when patients are moving in/ out of the area.
• Develop and maintain sound relationships within the Statutory/Voluntary/Independent sectors including health care professionals, GPs and in particular Local Authority areas across BCUHB.
• Promote excellent customer care throughout the Continuing Health Care process ensuring local resolution of any concerns where possible. This will include providing and receiving highly complex, sensitive and contentious information requiring agreement or co operation where there are barriers to understanding. This relates to external organisations and the public.
• Negotiate with clients/families and members of the public delivering complex information in highly sensitive and emotional situations such as the outcome of Continuing Health Care applications/reviews which may have a financial implication in particular to self funding clients which is often met with hostile and a highly emotive atmosphere that requires skilled negotiation.
• Maintain accurate case records and ensure that panel decisions are communicated clearly and sensitively to clients/families within an agreed timescale.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

We are committed to promoting equality and diversity and welcome applicants under the Disability Confident Employer scheme.

Qualifications

• Professional Registration with Nursing & Midwifery Council.
• Degree or equivalent level of experience in health.
• Evidence of ongoing continuing professional development.
• Teaching Qualification.

Experience

• Evidence of leading and developing service improvement and experience of improvement measures.
• Specialist knowledge in relevant field.
• Experience of working with partner organisations.

Skills

• Leadership skills and negotiation skills.
• Committed to developing self and team members.
• IT Skills.
• Ability to speak Welsh or willingness to achieve an appropriate level of oral competence.

Knowledge

• Significant experience of working with staff from all agencies, Service Users and family/carers.
• Demonstrate success in building, leading, managing and developing teams.

Personal Qualities

• Ability to travel between sites in a timely manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.