Content Designer

Content Designer

Contract Duration: ASAP - April 2026 (Initial duration, potential for extension)Location: Remote (Occasional travel to London, Manchester, or Bristol)Engagement:Umbrella only - Inside IR35Clearance Requirement: Must be eligible for SC clearance - British nationals only

About the Role

We are seeking a skilled Content Designer to join a cross-functional digital team, delivering user-focused content for government services. The successful candidate will work across various platforms and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns with GDS standards.

This role requires someone confident working independently across all stages of design-from research and ideation through to delivery and continuous improvement.

Key Responsibilities

• Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards

• Collaborate with cross-functional teams including service designers, user researchers, and developers

• Use evidence, data and research to make content decisions and iterate based on feedback

• Ensure content reflects the organisation's tone of voice, brand and values

• Simplify complex information and processes using plain English

• Contribute to and maintain content strategies and style guides

• Engage with stakeholders and manage relationships effectively

• Support continuous improvement practices (e.g. Agile, Lean methodologies)

Mandatory Skills & Experience

• Experience with the Power Platform

• Proficient in Microsoft 365 (M365) suite

• Practical experience working to GDS standards

Desirable Skills

• Experience with legal process and/or document redesign (not essential)

• Background in continuous improvement or agile delivery environments

• Ability to coach others in clear communication principles