Consumer Involvement Lead - 18-Month FTC

Thames Water Utilities Limited is seeking a Consumer Involvement Lead for an 18 month fixed term assignment. You will mobilise and deliver a regulated customer involvement programme, coordinating across Retail, Finance, Strategy and other areas.

The role emphasizes governance, engagement with senior leaders, and embedding practical, enduring changes that put customers at the heart of decision making. The role combines leadership of complex programmes with the translation of regulatory