Configuration Specialist (Exeter, UK)
Posted 5 days 19 hours ago by Parking Network BV
Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you!
About the RoleAs a Configuration Specialist at Unity5, you'll be at the heart of our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases.
What We're Looking For- A customer-focused mindset with a commitment to delivering top-tier service
- A natural problem solver who takes ownership of issues and sees them through to resolution
- A self-starter who can juggle multiple tasks independently
- Strong technical aptitude with an interest in IT
- Knowledge of SQL and databases
- Project management experience or experience working in a project team
- Hands-on experience with SSO integrations, data migration, and APIs
- Industry knowledge of parking compliance
- Becoming a product expert in Unity5 systems and configuring customer requirements efficiently
- Setting up customer test and live environments using both manual and scripted configurations
- Testing and approving system deliveries before release
- Troubleshooting technical issues and supporting customers through their go-live process
- Assisting with training, documentation, and post-implementation customer support
- Play a key role in delivering impactful software solutions to our growing customer base
- Be part of a collaborative and supportive team that values innovation and efficiency
- Enjoy professional development opportunities and a dynamic work environment
If you're ready to take on a new challenge and make a real difference, apply now and become part of the Unity5 team!