Conferencing and Programming Planner (Admin & Operations)

Job Title

Conferencing and Programming Planner (Admin & Operations)

Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH

Salary: £30,870-£32,000 + Bonus

Hours: 40 Hours / 5 Days Over 7

Job Overview

We are looking for a Conferencing & Programming Planner to join our team at Fulham Pier, Craven Cottage. In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests. This is a varied position combining administrative responsibilities with operational event delivery, where you will play a key part in ensuring events run smoothly from initial planning through to execution.

Responsibilities

• Coordinate and maintain event schedules and conferencing programmes
• Support the planning and delivery of event timelines and programming calendars
• Liaise with clients, internal teams, and stakeholders to confirm event requirements
• Prepare and distribute event documentation, run sheets, and briefings
• Manage bookings and maintain accurate records within event systems
• Provide on-site operational support, including event setup and coordination
• Support ticket scanning and registration processes where required
• Act as a point of contact during events for clients, delegates, and attendees
• Monitor event delivery and resolve issues to ensure a seamless experience
• Contribute to continuous improvement of event processes and customer experience

Qualifications

• Experience
  • Experience in an events, conferencing, hospitality, or administrative environment
  • Experience managing multiple priorities and deadlines
  • Experience working with clients or stakeholders
  • Familiarity with booking, scheduling, or ticketing systems
• Skills & Knowledge
  • Strong organisational and planning skills
  • Excellent communication skills, both written and verbal
  • High level of attention to detail and accuracy
  • Good IT skills, including Microsoft Office
  • Ability to problem-solve and respond quickly in a fast-paced environment
• Desirable
  • Experience supporting live events, conferences, or exhibitions
  • Experience with event programming or speaker coordination
  • Experience in a customer-facing operational role

Benefits

• Competitive compensation
• Full training and full protective uniform supplied
• Flexible and dynamic work environment
• Unlimited access to mental health and wellbeing support platform
• Employee Assistance Programme with legal and financial advice
• Free health and wellbeing app with 24hr virtual GP
• Access to digital discounts 24/7 and prepayment cashback card
• Salary Finance Platform for financial benefits
• Retirement Plan membership
• Death-in-Service benefit
• Learning and development tools
• Cycle to Work Scheme
• Volunteering opportunities

Equal Opportunity

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are a Disability Confident Leader employer.

Application Process

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.