Conference & Meetings Operations Manager

Conference & Meetings Operations Manager

As a Conference & Meetings Operations Manager, you will oversee the delivery of seamless, high quality events and meetings, ensuring excellent service standards, operational efficiency, and client satisfaction from planning through execution.

Responsibilities

• Manage day-to-day operations of conference and meeting spaces
• Coordinate event setup, staffing, AV requirements, catering, and logistics
• Liaise with clients to understand their requirements and ensure expectations are met
• Lead, train, and support the events and operations team to deliver 5 star service
• Ensure all spaces are well maintained, presentable, and fully equipped
• Monitor budgets, resource planning, and cost control
• Maintain health & safety, fire regulations, and risk management procedures
• Drive continuous improvement in service delivery and guest experience

Working pattern: 5 days out of 7

Qualifications

• Proven experience in conference, hospitality, or events operations
• Strong leadership and team management skills
• Excellent planning, organisation, and problem solving abilities
• A customer focused approach with high attention to detail
• Strong communication and interpersonal skills
• Knowledge of AV systems and room setup requirements
• Ability to thrive in a fast paced, dynamic environment

Benefits

• Free, tasty meals - Enjoy nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn't run on a 9 5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life's important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!