Conference & Events Operations Assistant Manager
Posted 21 hours 45 minutes ago by Hilton Worldwide, Inc.
Job Description - Conference & Events Operations Assistant Manager (HOT0BM8B)
Job Number: HOT0BM8B
Work Location: DoubleTree Docklands, 265 Rotherhithe Street, London SE16 5HW
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
The DoubleTree Docklands is located in a historic 17th-century building that was once London's last dry shipbuilding dock. Combining heritage with modern service, this 378-room hotel offers an exceptional family-like experience for guests and staff. Easily accessible via the Jubilee and Overground-connected bus route C10, and a free ferry to Canary Wharf.
With diverse outlets and a wide range of guests, the DT Docklands provides excellent opportunities for all team members to start or advance their careers in hospitality.
WORLDS OF REWARDS
- Salary up to £31,000 per year plus service charge and tips
- Free and healthy meals when on duty
- Career growth opportunities
- Personal development programs supporting your career progression
- Corporate Responsibility programs - learn more at
- Team Member Travel Program: discounted hotel nights and 50% off Food and Beverages (subject to outlets)
- Team Member Referral Program
- High street discounts: via Perks at Work
- Holiday entitlement: 28 days including bank holidays, increasing to 33 days over time
- Modern and inclusive team member areas
What will I be doing?
- Assist in managing all Conference and Banqueting operations
- Maintain high levels of customer service
- Evaluate guest satisfaction and pursue continuous improvement
- Stay informed of trends and suggest ideas to enhance F&B and C&E offerings
- Optimize sales and control costs, identifying areas for improvement
- Set achievable budgets and operational goals
- Support other departments as needed
What are we looking for?
- Strong knowledge of the hotel/leisure/service industry
- Proven success in Conference and Beverage operations, with skills in profit delivery, cost control, and customer loyalty
- Excellent communication skills
- Exceptional leadership abilities to develop a successful team
Additional preferred capabilities:
- Experience in Conference and Banquet Operations in a managerial role within a hotel or events center
EVERY JOB MAKES THE STAY.
At Hilton, we believe that creating unforgettable guest experiences requires many roles, each filled by extraordinary individuals. That's why at Hilton, Every Job Makes the Stay.