Conference & Events Assistant (Bar)

If you enjoy working in a fast-paced environment, delivering great service and being part of memorable events, this is an opportunity to build your experience within a professional and supportive hospitality team.

Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality family. Our story is grounded in people.

Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward. This is Aloft Hotels.

The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham's iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We're all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary. This is The Eastside Rooms.

This role is suited to someone who enjoys working as part of a team, delivering great service and contributing to the smooth running of events.

As a Conference and Events Assistant, you will play an important part in ensuring that every event runs to a high standard, from initial set up through to delivery. Whether supporting weddings, corporate functions or private events, you will help create a positive and professional experience for guests and clients.

This is a great opportunity to build your experience in hospitality, develop your confidence and gain exposure to how events are delivered within a busy hotel environment.

In this role, you will contribute directly to how events are delivered, how guests experience the space and how the team works together to achieve high standards.

You will support the preparation and running of conferences and events, including setting up rooms, serving food, working in a busy bar setting, and ensuring all areas are presented to a high standard. You will respond to guest requests throughout events, helping to create a smooth and enjoyable experience.

You will work closely with colleagues across the hotel, supporting communication between teams and ensuring that each event runs efficiently. You will also maintain clean and organised work areas, following health and safety standards at all times.

Success in this role looks like consistently well-delivered events, positive guest feedback and growing confidence in handling a range of and service situations.

We are looking for someone who is enthusiastic, reliable and takes pride in delivering good service.

You will be comfortable working as part of a team, supporting colleagues and communicating clearly throughout shifts. You will be organised and able to manage your time effectively, even when the pace increases.

Attention to detail is important, as well as the ability to respond to guest requests in a professional and helpful way.

A passion for hospitality and creating a positive experience for guests is critical. Previous experience in a busy bar setting is essential, but just as important is your attitude and willingness to learn.

You will also be flexible and able to work a variety of shifts, including evenings and weekends, depending on business needs.

We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what's possible for the role.

As part of the Eastside team, you will have access to an excellent suite of benefits that include

• Hotel discounts portfolio wide - staff rates and up to 50% discount on food & beverage and spa
• Subsidised meals on duty
• Paid breaks
• Financial contribution towards childcare up to age 12 from day 1 of employment
• Annual wellbeing allowance up to £500
• Wagestream - stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Annual reviews for salary and employee benefits
• Boomerang - Aimbridge internal sales lead program, the lead sender can earn 5% un-capped commission on actualized revenues
• A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
• Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you would like to discuss this in more detail, please feel free to reach out to our HR team by phone () or email ().

At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to creating an environment where everyone feels they belong, a place where you can grow, develop and build a meaningful career.

If you are looking to build your experience within hospitality and be part of a supportive and professional team, we would love to hear from you.