Conference and Banqueting Manager

Conference and Banqueting Manager

Join our fabulous team at The Kilkenny Ormonde Hotel as aConference and Banqueting Manager!

About the Kilkenny Ormonde Hotel

The Kilkenny Ormonde Hotel is a landmark 4-star hotel with an unbeatable location in the heart of the medieval city, overlooking the historic Kilkenny Castle and the vibrant streets of the iconic Marble City.

A cornerstone of Kilkenny's hospitality for over 20 years, this contemporary city-centre hotel comprises 118 elegant bedrooms and suites offering an immersive urban experience, with views of the bustling streetscape, our quiet courtyard, or the city's historic medieval spires.

Our world combines the luxury of modern city living with the warmth of Irish hospitality. Our cherished heritage is our connection to the local community, our focus is sharing it.

Role and Responsibilities

• Plan, coordinate and oversee the successful delivery of all conferences, banquets, weddings, meetings and private events.
• Lead, motivate and develop the Conference & Banqueting team, ensuring appropriate staffing and high service standards.
• Work closely with clients and internal departments to ensure all event requirements are communicated and delivered effectively.
• Ensure excellent customer service throughout each event, handling queries, challenges and complaints professionally.
• Monitor departmental costs, staffing levels, stock and event profitability while identifying opportunities to maximise revenue.
• Ensure compliance with company standards, health & safety, food safety and operational procedures at all times.

About the role

Candidate Requirements:

• Previous management or supervisory experience within conference and banqueting, hospitality, events or food & beverage.
• Proven experience delivering conferences, weddings, banquets or corporate events.
• Experience managing and motivating a team.
• Strong understanding of customer service and hospitality standards.
• Good organisational and administrative skills.

Perks and Benefits of working at Kilkenny Ormonde Hotel

• Very competitive hourly wage
• Complimentary Leisure Club Membership (21m pool, gym, sauna & steam room)
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme & Digital Wellness Programme
• Complimentary, high quality meals on duty
• Discounted room & dining rates in Windward properties and our sister hotel
• Discounted Friends and Family rates
• Christmas Savings Scheme
• Refer-a-friend recruitment bonus scheme
• Training and development opportunities dedicated to your career path
• Employee awards & staff recognition scheme including employee of the month and team appreciation days
• Cycle-to-work scheme and Uniform provided

About Windward Management Kilkenny Ormonde Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.