Concierge Security Officer - Oxford- OX4

Reward and Benefits

• Unlimited training and opportunities to progress
• £15.00 per hour
• 60 hours per week
• 12 hour shift pattern, Monday to Friday; working days
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

As a Concierge Security Officer, you'll be the first point of contact for visitors and clients, delivering a warm welcome while maintaining a safe, secure environment.

The role combines standard security duties with strong customer service and close support to the on site teams.

Your duties include (but are not limited to):

• Carry out regular security duties including patrols, access control, monitoring alarms, and incident reporting
• Act as a client facing presence, providing a welcoming and professional service to occupiers, visitors, and contractors
• Deliver a high standard of customer service, responding to queries and issues in a courteous and proactive manner
• Assist with front of house activities where required, ensuring site standards are maintained
• Escalate incidents or concerns in line with site procedures

Full in-house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro active in your work