Compliance Officer

About the role

The Compliance Officer is responsible for supporting the organisation in maintaining full compliance with regulatory, statutory, and organisational requirements within domiciliary care services in Northern Ireland. The role will focus primarily on workforce compliance, ensuring that all staff records, training, recruitment documentation, and monitoring processes meet RQIA standards, legislative requirements, and internal policies. The post holder will monitor staff compliance, maintain accurate workforce records, support audit processes, and ensure the organisation meets regulatory requirements relating to the recruitment, training, and governance of the workforce.

Key Responsibilities

• Workforce Compliance Management
• Monitor and maintain compliance of all staff files in accordance with RQIA requirements and domiciliary care regulations in Northern Ireland.
• Ensure recruitment documentation is complete and compliant including: references, right to work documentation, qualifications verification, and employment history.
• Maintain accurate and up-to-date workforce compliance records.
• Maintain systems for monitoring staff information including training, qualifications, and mandatory compliance requirements.
• Track expiry dates and renewal requirements for compliance documentation such as mandatory training and NISCC registration.
• Produce compliance reports and workforce monitoring data for management.
• Conduct regular internal audits of staff files and workforce compliance records.
• Identify gaps or areas of non-compliance and support managers in implementing corrective actions.
• Assist in preparing for RQIA inspections and regulatory reviews.
• Maintain workforce compliance databases and information systems.
• Provide regular reports to management on training completion rates.

Person Specification

• GCSE in English & Maths or equivalent at Grade C or above
• Experience maintaining staff records, compliance documentation, or regulatory reporting
• Experience conducting audits or monitoring compliance processes
• Understanding of recruitment compliance
• Strong organisational and administrative skills
• Excellent attention to detail and ability to identify compliance risks
• Effective communication skills when working with managers and staff
• Proficiency in Microsoft Office and compliance monitoring systems
• Strong problem-solving and analytical skills
• Level 3 qualification or higher in Business Administration, Compliance, or related field, or equivalent experience
• Knowledge of domiciliary care workforce requirements in Northern Ireland
• Experience working in the health and social care sector

Benefits

• Company pension
• Private medical insurance
• Referral programme

Details

• Job Title: Compliance Officer - Workforce & Regulatory Compliance
• Location: Northern Ireland (Bangor, HQ)
• Reports to: Training & Compliance Manager
• Salary: £25,000 - £26,500 per year
• Job Type: Full time
• Schedule: Weekend availability
• Closing Date: 23 March 2026
• Date Posted: 10 March 2026

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