Compliance & Governance Manager - Channel View Medical Group

Overview

The Compliance & Governance Manager role is key to ensuring the Practice stays compliant with all relevant regulatory requirements, including CQC standards and clinical governance frameworks.

The successful candidate will ideally have Primary Care experience; however, managerial experience and meeting the person specification are acceptable in lieu of Primary Care experience.

Please note that this Surgery does not operate an Agenda for Change pay scheme.

The closing date is 23 September 2025

Main duties

The role involves working in partnership with the Practice CQC Manager / GP Partner, Practice Manager and wider Management Team to proactively manage policies, audits and risk assessments to maintain high standards of compliance. The postholder will also lead the formal complaints process, co-ordinating investigations, writing responses and contributing to service improvement.

About us

Channel View Medical Group is a friendly, forward-looking Practice providing care and support for approximately 22,500 patients in Teignmouth, Chudleigh, Shaldon & Bishopsteignton. We employ a full range of medical and clerical staff to provide the best possible care to our varied patient group. We are part of The Coastal Primary Care Network (PCN) within Teignmouth/Dawlish alongside Dawlish Medical Group. Being part of a PCN enables us to share and gain knowledge and expertise between the different surgeries.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification Qualifications and training

• Level 4 or 5 qualification (e.g. NVQ Level 4 or Foundation Degree) in a relevant field (e.g. HR, Business Administration); or equivalent qualification; or equivalent level of relevant knowledge and skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Torbay and South Devon NHS Foundation Trust

Depending on experience pro rata per annum