Complex Care Nurse

Job Overview

Complex Care Nurse (office based)

Location: Dartford

Salary: £35,000 - £39,000 per annum

Hours: Bank Nurse / 0 hours. Monday to Friday availability with some flexibility in unsocial hours to cover branch needs. Office based with occasional travel to clients.

Benefits

• Competitive salary.
• Holiday pay accrual at 12.07% of pay (equivalent to 28 days per year).
• Additional paid day off for your birthday.
• Family friendly policies offering support, flexibility, and additional time off.
• Reward and recognition programmes.
• Annual leave purchase scheme.
• Cycle-to-work scheme.
• Blue Light Card & Health Service discounts.
• Wellbeing support via Employee Assistance Programme (EAP) 24/7.
• Career development and training.

Responsibilities

• Accountable for and lead on clinical components of care delivery.
• Support in assessment, mobilisation, and implementation of complex care for adults and children.
• Regularly risk assess individual client needs.
• Provide evidence-based clinical expertise and advice across the pathway and evaluate outcomes.
• Attend meetings and liaise with MDT, commissioners, case managers, and clients to build and manage clinical caseload.
• Act as a role model and leader for staff.
• Facilitate and deliver continuing programme of clinical knowledge/skills training and competency assessments to non-registered staff.
• Delegate clinical healthcare tasks required for clients to maintain quality of life within the community.
• Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints linked to client caseload.
• Drive best practice to ensure high-quality care.
• Promote compliance with internal policies and standards.
• Keep up to date with national standards related to clinical services.
• Assist branch in identifying best practice regarding client complexity to ensure safe and high-quality care.
• Commit to improving client/family experience at every step of the care pathway.
• Identify, develop and maintain new business streams to support growth of clinical services.

Qualifications & Experience

• Registered Nurse with NMC and active PIN.
• Minimum 2 years clinical nursing experience in community or hospital setting.
• Experience in clinical risk management and individualised, person-centred care planning.
• Experience safeguarding adults and children.
• Effective verbal and written communication skills.
• Ability to work independently and as part of a team; self-motivated.
• Effective people management skills.
• Negotiation, influence, escalation, and advice-seeking ability.
• Experience interpreting and analysing data and meeting deadlines.
• Excellent IT and presentation skills.
• Knowledge of clinical governance principles.
• Ability to work autonomously and proactively.
• Can-do approach.
• Valid UK driving licence; access to car desirable (alternative travel arrangements possible).
• Demonstrated leadership skills.
• Commitment to equal opportunities and diversity.
• Symmetry between personal and organisational values.
• Recognised teaching qualification/experience.
• Evidence of developing policy, guidelines and managing resources.
• Coaching and mentoring skills.
• Evidence of leading and managing significant sustained change.

Legal and Equality Statement

Prestige Nursing & Care promotes equal opportunities for all and challenges any discriminatory behaviour or practice. The organisation complies with CQC regulations and undertakes enhanced DBS, right to work, reference and employment checks. All candidates are treated fairly and equitably throughout the recruitment process.

We reserve the right to close this position early.