Complaints Investigator

Posted 1 day 13 hours ago by Essential Employment

Permanent
Not Specified
Temporary Jobs
Middlesex, Wembley, United Kingdom, HA0 1
Job Description

Individual required to help clear a backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.

Responsibilities

Clear backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.

Qualifications
  • Preferable that candidates have local authority and homelessness complaints experience (also welcome applicants with Housing Ombudsman experience).
  • Good if applicants are aware of Housing Act 96 Part VII, Homelessness Reduction Act 2018 or Localism Act 2011.
Work Schedule

3 days a week in the office with Monday as statutory day.

Equal Opportunities

Essential Employment is an Equal Opportunities Employer.