Complaints & Information Governance Lead (Children's Services)

A recruitment agency in the UK is seeking a Complaints, Members Enquiries & Information Governance Officer. You will be responsible for managing complaints and information requests, particularly regarding Children's Services, ensuring timely responses and legislative compliance. The ideal candidate will have experience in complaints handling and a strong understanding of data protection legislation, along with excellent communication skills. This role requires a proactive approach to problem-solving and service improvement.