Complaints Administrator

6 month FTC Liverpool City Centre Complaints Administrator

Your new company
Are you detail-oriented, organised, and looking to gain experience in the financial services sector? I'm seeking a proactive Complaints Administrator to join a team on a 6-month fixed-term contract.
Your new role
As a Complaints Administrator, you'll play a key role in supporting the team by accurately inputting complaint data into an internal database. This is a vital function that helps the organisation track, manage, and resolve customer concerns efficiently.
Key responsibilities:

• Logging and updating complaint records in our internal systems
• Ensuring data accuracy and consistency across platforms
• Liaising with internal teams to verify complaint details
• Supporting reporting and compliance efforts

What you'll need to succeed

• Strong attention to detail and data entry skills
• Ability to work independently and as part of a team
• Good communication skills and a professional attitude
• Previous admin experience, ideally within financial services or similar

What you'll get in return

• Full-time hours (Monday to Friday)
• Hybrid working: split between Liverpool city centre office and remote work
• 6-month fixed term contract
• £24,500

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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