Community Volunteering Officer

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country's best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people's lives. Working in partnership with staff and volunteer colleagues across the region, you'll save lives by enabling more people to train and volunteer with St John, supporting our communities to be first aid confident.

Role: Community Volunteering Officer
Location: London, National Headquarters
Contract type: Permanent/Full time (35 hours pw)
Closing date: 02/07/2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and be recognised for your contributions. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years (Permanent & FTC employees only)
• Cycle to work scheme, Electric Vehicle Scheme
• Health and Wellbeing portal - access to financial, health, and wellbeing support and an Employee Assistance Programme
• Discounts - access to Blue Light and NHS discounts, as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training, and campaigning. As a charity with a rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We develop and provide effective community response and outreach services (e.g., ambulance response & Nighttime Economy) and empower people with vital clinical skills through programs like Volunteers and Community Advocates, NHS Cadets, and Young Responders. Our social enterprise network delivers first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity's data maturity by implementing a new data strategy.

Job Summary

We are seeking a passionate and dedicated Community Volunteering Officer to support our volunteer leadership and foster the future growth of our organization. Your role will involve coaching, encouraging, and empowering volunteers to maximize their impact in local communities, supporting outreach initiatives, conducting demographic analysis, and designing recruitment campaigns. Strong communication skills are essential, as is a passion for teamwork and partnership working. Flexibility in working arrangements is important to ensure support is accessible where needed. If you are motivated by making a difference and inspiring others, we want to hear from you.

About The Role

You will support volunteer activities and drive the growth of Community First Aid Networks across your area. Responsibilities include creating volunteer opportunities, supporting community engagement sessions, recruiting and inducting volunteers, delivering community education programs, engaging young people, and strengthening partnerships. You will also support fundraising, raise awareness of St John's activities, and ensure a meaningful community presence. Organizational and people skills are vital for tracking performance, ensuring safety, and supporting volunteers. As the first point of contact in your area, you will champion diversity, inclusion, and best practices.

You will work with volunteer leadership and regional staff, making a difference while learning across various areas of the charity.

If you are passionate about volunteering and community engagement, we look forward to your application.

Please see the full job description on our website or once you click apply.

Learn more about us, including our new Ask Me campaign, at

If you are a current employee, apply here: Click here

Other candidates or volunteers, please apply below.

We may close this vacancy early if we receive high applications volume, so early submission is encouraged.

St John Ambulance is committed to increasing diversity and reflecting community demographics. We support networks including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women's groups. We do not tolerate discrimination and foster an environment of respect and inclusion. We believe in equality, diversity, and inclusion.

We are committed to safeguarding and will conduct pre-employment checks, including DBS clearance if applicable. Please note, we do not accept speculative CVs; only applications for advertised vacancies will be reviewed.