Community Support Supervisor

Join our team to make a meaningful difference in the lives of our service users, while advancing your career in a supportive and rewarding environment!

Rates of Pay

• Training: £12.50 per hour
• Travel Time: £12.50 per hour
• Probationary Period - Weekdays: £14.50 per hour
• Probationary Period - Bank Holidays: £18.50 per hour (including Christmas, Boxing Day, and New Year's Day)
• Post-Probation - Weekdays: £15.00 per hour
• Post-Probation - Bank Holidays: £19.00 per hour (including Christmas, Boxing Day, and New Year's Day)

Additional Benefits

• Pension and bonus schemes
• Holiday pay
• Free DBS check
• Company mobile phone
• Training and development opportunities
• Uniform and protective clothing provided

Additional Responsibilities

• Service User Reviews - Contact and visit users to carry out reviews.
• Ensure review questionnaires are completed and returned to the office.
• Verify that all paperwork in service users' files is completed and up to date, and care plans are accurate. Remove and replace used forms as needed and address any errors with the concerned support workers.
• Monitor work standards of support workers through spot checks.
• Report any concerns regarding service users or support workers to the Supervisor, Area Manager, or Managing Director.
• New Service User Assessments - Visit new service users for assessments and deliver their files as requested.
• Ensure service users are aware of policies and procedures and obtain required signatures on contracts and other documentation.
• Supervision of Support Workers - Participate in and support the supervision of support workers.
• Join regular team meetings or individual meetings to review care concerns, discuss service users' requirements, and update support workers on administrative and policy matters.
• Discuss the outcomes of these meetings with the Area Manager or Managing Director as required.
• Spot-Check Visits - Conduct unannounced supervisory and audit visits at service users' homes, record the outcomes, and return the forms to the office.
• Work-Shadowing and Training - Participate in work-shadowing and help integrate support workers into their new environment.
• Train new support workers in all mandatory fields.
• Undertake a course as a Champion in a specific field as decided by the company.
• Supervise or assess new staff during their induction and shadowing period, liaising with the Supervisor, Area Manager, or Managing Director.
• Quality Assurance and Audits - Participate in quality assurance reviews and other audit and regulatory initiatives as directed by management.
• Deputising for Supervisor or Area Manager - Deputise for the Supervisor or Area Manager in their absence and take the on call phone when required.
• Equipment and Protective Clothing - Ensure service users and support workers have the necessary equipment and protective clothing for all tasks.
• Medication Administration Records (MAR) - Transcribe MAR charts and place them in service users' files monthly or when new medication is prescribed.
• Other Duties - Perform other duties as may reasonably be required.

Salary and Requirements

Salary ranges available: £11.50 - £18.00 per hour.

Requirements: Level 3 qualification (or equivalent) and driving licence with own vehicle. No previous care experience required for some roles; full training provided.

Address: 86A Abingdon Road, Drayton, Abingdon, Oxfordshire, OX14 4HP