Community Outreach Volunteer - Make a Real Impact

Event and Outreach Volunteer

Location: Aquarius venue / Various partnership venues / Out in the community / Schools

About Waythrough Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the Role

As an Events and Outreach Volunteer, you'll play an important role in helping Aquarius raise awareness of our services within local communities. You'll support the delivery of community outreach activities, attend health and wellbeing events, and help people access the information and support they need. Working alongside our Outreach Team, you'll engage with members of the public, professionals, schools and partner organisations, promoting the work of Aquarius and offering brief interventions and signposting where appropriate. This is a rewarding opportunity to make a positive difference while developing your communication, engagement and community outreach skills.

Key Duties

• Represent Aquarius at community events, awareness campaigns and health and wellbeing initiatives.
• Promote Aquarius services and increase awareness of the support available across local communities.
• Support the planning, preparation and delivery of outreach and promotional events.
• Engage confidently with members of the public, young people and professionals, providing information and signposting to appropriate services.
• Deliver brief interventions where appropriate, with training and support provided.
• Complete questionnaires and gather feedback to support service development and community engagement.
• Build positive relationships with partner organisations and community stakeholders.
• Act as a positive ambassador for Aquarius, demonstrating our values at all times.
• Work collaboratively with the Outreach Team to support community-based activities.
• Attend training, supervision sessions and volunteer meetings to develop your knowledge and skills.

About You

We're looking for someone who is enthusiastic about supporting their local community and passionate about helping people access the right support. You don't need previous experience in health and social care-we'll provide all the training you need-but you should be confident engaging with a wide range of people and committed to representing Aquarius professionally.

• A friendly, approachable and non-judgemental attitude.
• Excellent verbal communication and interpersonal skills.
• Confidence speaking with members of the public, young people and professionals.
• Good organisational skills and a reliable approach to volunteering.
• The ability to maintain confidentiality and professional boundaries.
• An understanding of the importance of equality, diversity and inclusion.
• A willingness to learn, accept feedback and work as part of a supportive team.
• The ability to use your own initiative while knowing when to seek guidance.
• A genuine desire to make a positive difference in local communities.

What We Offer

We value the people who make a difference every day.

Alongside meaningful work, you'll enjoy:

• Discounts from various schemes
• Training and personal development
• A chance to make a real difference in people's lives
• Free induction and role-specific training
• Support from experienced staff and regular supervision
• Opportunities to meet new people and develop your confidence
• Reimbursement for travel and agreed expenses
• Valuable experience that can support your personal or career development
• Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing date: 2026-08-30

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have 260 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.