Community of Practice Officer - Internal Communications & Engagement

Community of Practice Officer - Internal Communications & Engagement

Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact.

Are you committed to driving excellence and innovation? Do you have experience leading a community of practitioners within your region?

As a Community of Practice Lead, you will play a crucial role in establishing and guiding a national community of practice. You will provide strategic leadership, coordination, and oversight across the community of practice, ensuring that efforts within the community across the country align with national standards and priorities while avoiding duplication of efforts.

What you'll do

As a Community of Practice Officer - Internal Communications & Engagement, you'll act as a local comms champion within your region or area. You'll help share and amplify key national messages, surface local stories and insight, and provide practical feedback on what's landing (and what's not) with volunteers and colleagues on the ground. You'll work as part of a national network of Officers, supporting the Community of Practice Lead and the central Internal Comms & Engagement team.

As a Community of Practice Lead, you will:

• Support and lead the national community of practice.
• Inspire and guide community members to deliver impactful initiatives.
• Foster collaboration, strengthen professional engagement, and champion inclusivity and support.
• Play a critical role in shaping the future success of our organisation.

As a Community of Practice Officer (CoP Officer), you will be expected to attend regular meetings with your Internal Communication and Engagement CoP Lead and other Internal Communication and Engagement CoP Officers, as well as liaising with the Internal Communications Team. Connection with Community Projects Officers and Network Leads will also be a key part of the role to enable the two-way communication needed for effective internal communications. There will also be opportunities to meet with other CoP Officers, CoP Leads and St John People.

The majority of the role can be undertaken virtually from anywhere in the UK, but there may be a need to attend occasional in person meetings that may be held in London, Birmingham, Manchester or other St John locations across England.

For more information about this role, please see the role description.

Why this role matters?

This role exists to help ensure that important communications don't just get published- they reach, resonate and make sense locally. By strengthening the link between national communications and local networks, Community of Practice Officers play a vital role in improving understanding, engagement and connection across St John.

How to apply

Interview for this role will be held virtually via MS Teams on the during mid-late April.

Welcome and Induction for this role shall take place online on MS Teams, commencing in May 2026 on dates and times to be agreed with the successful applicant.

The closing date for this vacancy is the 06/04/2026

For more information on this vacancy, please contact Natalie Miller at